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Global
expenditure on HR outsourcing will increase by 27% this
year
HR BPO (human resources business process
outsourcing) will increase by 27% this year to surpass
$4.6 billion. Forecasts show this rampant growth is
expected to continue throughout the next 4 years, at a
compound annual growth rate (CAGR) of more than 30%, to
reach $14 billion by 2009.
Customer
Care Services Continues to Gain Solid Traction Over Next
...
Customer care services will continue to
gain solid traction over the next 12-18 months and
experience healthy growth through 2009, according to a
newly released IDC study.
Giant
thrift re-ups with Fidelity's outsourcing
technology
California-based IndyMac Bank®
F.S.B., a subsidiary of IndyMac Bancorp Inc., the
10th-largest thrift in the country, has signed a
multiyear renewal to use the Fidelity Information
Services division's IT outsourcing services. The bank
has a call center in India.
German
insurance group Gerling sells IT department in €300m
deal
The seven-year deal will see SBS acquire
Gerling's group IT subsidiary along with 280 employees
as the insurance company seeks to cut costs and focus on
its core business.
PacifiCare
Extends and Expands Amisys Synertech Agreement for BPO
...
ASI and PacifiCare Health Systems Inc.
have agreed to a two-and-a-half-year contract extension
for business process outsourcing (BPO) services to
...
JSE
outsources IT to Accenture
South Africa's
Johannesburg Securities Exchange (JSE) has signed a
seven-year IT outsourcing contract with management
consultancy Accenture. ...
ACS
Awarded BPO Contract Extension With Brother
International ...
Brother International
Corporation, a premier manufacturer of home and business
office products. Has signed a two-year contract
extension, with a one-year renewal option, is valued at
$17.7 million. With Affiliated Computer Services,
Inc., | 
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